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Up to 46% of new hires fail within the first 18 months, according to a widely cited Leadership IQ study. Most of these failures have little to do with technical skill and everything to do with soft skills, attitude, and cultural misalignment. In response, forward-thinking companies are no longer defining success by the offer letter—they’re tracking 12-month retention and contribution benchmarks to determine true hiring ROI. 

The Real Reasons Hires Don’t Work Out 

Studies show the top causes of new hire failure include: 

  • 26% lack coachability 
  • 23% have low emotional intelligence 
  • 17% lack motivation 
  • 15% don’t fit the company’s temperament or culture 
  • Only 11% fail due to technical incompetence 

(Source: Leadership IQ) 

These numbers reveal a critical truth: hiring skill alone is no longer enough. Companies must evaluate how well a candidate will adapt, contribute, and stay. 

How Leading Employers Are Responding 
  1. Moving the Goalpost to Month 12

Instead of measuring hiring success at day one, top employers now track: 

  • Retention at 6 and 12 months 
  • Manager satisfaction 
  • Performance contributions 
  • Culture fit and team integration 
  1. Screening for Soft Skills

Modern interview frameworks include targeted questions that reveal: 

  • How a candidate receives feedback 
  • Emotional regulation under stress 
  • Motivation and personal drive 
  • Values alignment with the organization 
  1. Building Data-Driven Hiring Systems

Companies are identifying patterns in their top performers—then using those insights to design hiring scorecards that prioritize traits linked to long-term success. 

  1. Redesigning Onboarding

Effective onboarding now includes: 

  • 30/60/90-day check-ins 
  • Peer mentoring or buddy systems 
  • Clear deliverables and feedback loops 
  • Leadership coaching for hiring managers 
Why It Matters 

The cost of a bad hire can be staggering—often 30% to 200% of the position’s salary when factoring in lost productivity, rehiring costs, and disruption. Beyond finances, early turnover hurts morale, drains managers’ bandwidth, and creates instability within teams. 

By focusing on 6-month and 12-month outcomes—retention, engagement, and results—companies can transform hiring from a transactional process into a long-term strategic advantage. 

 

Final Takeaway 

The first-year failure rate should be a wake-up call. Companies that continue to measure hiring success based only on offer acceptance or time-to-fill are missing the full picture. Firms like HRmango are setting a new standard—helping employers hire smarter, onboard more effectively, and build teams that last. Contact us at 877-410-7914 or info@hrmango.com today for HR and Recruitment consulting to help improve your process.